Analytics & LogsService & Issue Heatmap

Service & Issue Heatmap

Visual overview of room-level issues and service demand across the property

Room Status Filter

Show only rooms matching selected issue types

UI-only filter. Controls visibility of room tiles based on the heat legend.

Floor 1(50 rooms)

Floor 2(50 rooms)

Floor 3(50 rooms)

Floor 4(50 rooms)

Floor 5(50 rooms)

Heat Legend

Heat Legend

Tap a status to learn what it means

🧠 Room Intelligence

This heatmap analyzes what guests actually said, not which department handled it. Requests are automatically categorized as Issues (leaks, AC problems, broken items) orServices (towels, cleaning, amenities) based on content. Use filters above to focus on what matters most. Click any room to see all active requests.